Help and guides
Find your product, then the guide for the controller inside it. The label on the controller tells you which one you have. Each guide tells you how to control it.
Bags
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Fanny PackSwitch on, find your controller, the inside light, washing and the instructions to print.
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Drawstring BackpackSwitch on, adjust the strap, make a charge last longer and wash it.
Clothing
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Crop TopCrop Top 3 with remote, and the older top with Wi-Fi.
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KimonoSwitch on, the remote and washing.
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Light-up maskSwitch on, charge and wash.
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Jackets, skirt and NEBUluxFollow the instructions supplied with your piece. If they’re missing, write to us.
Controllers
- Basic Controller 5Fanny Pack 4, Drawstring Backpack 3 and Crop Top 3: the app, the remote and pairing.
- Basic Controller 4Fanny Pack 3, Fanny Pack 2+, Drawstring Backpack 2 and kimono.
- Basic Controller 3Fanny Pack 2.
- Older Basic ControllersFanny Pack 1 and Drawstring Backpack 1 without an app: switch on and pair the remote.
- NEBULITE SmartThe controller from the Kickstarter campaign. The app doesn’t support it.
More
- FAQSizes, power banks, cleaning and support.
- Recommend NEBULITEShare your link and earn commission on qualifying referrals. In the app, Refer! shows your personal link and QR code.
- ContactEmail support@nebulite.berlin, ideally with a photo of the controller label.
Still stuck?
Email support@nebulite.berlin with a photo of the controller label, your phone model and what you've tried so far.